HR Solutions for Big and Small Organizations with Cynthia Elstien, Lesa Hammond, and Bill Heffernan
Employee Assistance Programs (EAPs) can provide valuable support to employees and their families, but organizations may not always take full advantage of these resources.
In this episode of HR Solutions for Big and Small Organizations, Cynthia Elstien, Lesa Hammond, and Bill Heffernan discuss the purpose of Employee Assistance Programs and how employers can maximize their value.
The conversation explores program awareness and promotion, employee confidentiality, critical incident response, management referrals, and utilization reporting. Drawing from real-world experiences, including challenges organizations faced during the COVID-19 pandemic, the discussion offers practical perspectives on making EAP resources more accessible and effective.